PureNova

FAQ

Q: How long does shipping take?
A: Orders are usually processed within 1–3 business days. Delivery to the United States usually takes 7–15 business days.

Q: Will I receive tracking information?
A: Yes. Tracking information will be sent after your order has shipped.

Q: Can I return my order?
A: We generally do not accept returns after delivery. If your item arrives damaged, defective, or incorrect, please contact us within 7 days.

Q: How can I contact customer support?
A: You can contact us by email or WhatsApp.

Email:
wh2474@icloud.com

WhatsApp:
https://wa.me/8615292066669